Sheraton on the Falls Room Service Menu PDF (2026)

Q: How do I place a room service order?

You can place a room service order by dialing 'In-Room Dining' from your guest room phone or by using the Marriott Bonvoy app to browse the menu and submit your order digitally.

Sheraton Fallsview Hotel – Dining & Room Service Overview

Sheraton Fallsview Hotel (formerly Sheraton on the Falls) offers a premium in-room dining experience for registered guests, combining convenience with a variety of meal options. While the full room service menu isn’t publicly published online, guests can enjoy selections from the hotel’s on-property restaurants, including the Fallsview Grand Buffet, Massimo’s Italian Fallsview Restaurant, Niagara Vines Lobby Wine Bar, Starbucks Café, Sweet Jesus Ice Cream Shop, and Freshii grab-and-go options.

Sheraton Fallsview Hotel – Dining & Room Service

Download Room Service Menu (PDF)

What’s Offered (Meal Types)

Breakfast

Start your day with freshly prepared morning favorites such as eggs, pancakes, pastries, fresh fruit, coffee, and juice selections. Ideal for early risers or relaxed mornings.

Lunch

Enjoy lighter midday meals including salads, sandwiches, burgers, wraps, soups, and comfort dishes designed for a satisfying yet balanced dining experience.

Dinner

Indulge in full entrée selections such as steak, pasta, seafood, chicken dishes, and chef-inspired specialties suited for a relaxed sit-down meal.

Late Night

Late-night dining typically includes snacks, appetizers, desserts, sandwiches, and comfort favorites available for evening or overnight guests.

Breakfast (7:00 AM – 11:00 AM)

Appetizers & Starters

How to Order – Sheraton on the Falls

Ordering room service at the Sheraton Fallsview Hotel is simple and convenient. Guests can place orders directly from their room or through the official Marriott Bonvoy app.

By Phone (In-Room Dining)

Dial In-Room Dining from your guest room phone.
A team member will confirm your order, estimated delivery time, and room number.
For outside inquiries, call the main hotel line: +1 (905) 374-4445

Through the Marriott Bonvoy App

Open the Marriott Bonvoy app on your mobile device.
Select your current reservation and navigate to Dining.
Browse the menu and submit your order.
Receive a digital confirmation with an estimated delivery time.

Room Service Hours

Breakfast: 7:00 AM – 11:00 AM
All-Day Dining: 11:00 AM – 10:00 PM
Late Night Menu: 10:00 PM – 12:00 AM

Note: Hours are subject to change based on occupancy and hotel operations.

Additional Information

An 18% service charge plus applicable taxes may be added.
Estimated delivery time is approximately 30–45 minutes.
Please inform staff of any dietary restrictions when ordering.

Visit Blazing Menu

Dietary Options – Room Service

The Sheraton Fallsview Hotel accommodates a variety of dietary preferences. Please inform our in-room dining team of any allergies or special requests when placing your order.

Vegetarian Selections

Pasta Primavera
Garden Greens Salad
Margherita Flatbread
Vegetable Biryani
Seasonal Vegetable Plate

Vegetarian dishes can often be modified to remove dairy or eggs upon request.

Gluten-Free Selections

Grilled Salmon (Flour-free preparation)
Beef Tenderloin (No gluten-based sauces)
Garden Salad (No croutons)
Fresh Fruit Plate
Yogurt & Parfait (No granola)

Gluten-free bread is available upon request. While we take cross-contact precautions, please note our kitchen is a shared environment.

Kid’s Menu

Chicken Tenders & Fries
Mini Cheeseburger
Pasta with Butter or Tomato Sauce
Buttermilk Pancakes
Seasonal Fruit Bowl

Portion sizes and seasonings are specifically adjusted for our younger guests.

Service Fees & Policies

To ensure a seamless in-room dining experience, please review the following service fees and hotel policies.

Service Charge & Gratuity

An 18% service charge is added to all room service orders.
Applicable local taxes will be applied to the final bill.
The service charge covers delivery; additional gratuity is at the guest's discretion.

Delivery Standards

Estimated delivery time is 30–45 minutes.
During peak hours, delivery times may be extended.
Guests are notified of the expected arrival time upon order confirmation.

Ordering & Convenience Fees

A delivery fee (approx. $5–$8) may be included per order.
Minimum order amounts may apply for late-night service.
Large group orders may require additional preparation time.

Cancellations & Alcohol

Orders can be modified only before preparation has commenced.
Valid government-issued Photo ID is required for all alcohol orders.
Alcohol service is subject to local liquor primary regulations.

Note: Fees and policies are subject to change based on hotel operations.

Frequently Asked Questionse

1. How do I place a room service order?

You can place a room service order by dialing "In-Room Dining" from your guest room phone or by using the Marriott Bonvoy app to browse the menu and submit your order digitally.

2. What are the typical room service hours?

Room service is usually available from 7:00 AM – 11:00 AM for breakfast, 11:00 AM – 10:00 PM for all-day dining, and 10:00 PM – 12:00 AM for late-night service. Hours may vary by season and occupancy.

3. Are there vegetarian, gluten-free, or kid-friendly menu options?

Yes. The menu includes vegetarian dishes (e.g., Pasta Primavera, Garden Greens Salad), gluten-free options (e.g., Grilled Salmon, Garden Salad), and child-friendly choices (e.g., Chicken Tenders & Fries, Mini Cheeseburger, Pancakes).

4. What service fees and delivery times should I expect?

An 18% service charge plus applicable taxes is applied to all orders. Delivery typically takes 30–45 minutes, though it may be longer during peak hours. Some hotels may also charge a tray or delivery fee.

5. Can I modify or cancel my room service order?

Orders can be modified shortly after placing them by contacting In-Room Dining. Once preparation has begun, cancellations may not be possible. Alcohol orders require valid government-issued ID.